Cancellation Policy

• Orders can be canceled within 24 hours of placement by contacting support@minimurtees.com.
• Upon successful cancellation, a full refund will be processed to the original payment method.

Refund Policy

• Refunds are issued in the same manner as the original payment.
• Refunds for COD (Cash on Delivery) orders require customer confirmation and exclude shipping fees.
• Refunds are typically processed within 8-10 business days after receipt of the returned product in its original condition.

Return and Replacement Policy

• Returns are accepted only for damaged or defective items.
• Customers must include an unboxing video of the product in their email to help us understand and resolve the issue promptly.
• Products that have been altered, used, or damaged after delivery are not eligible for return.
• Items without original labels or seals will not qualify for returns.

Important:
We are not responsible for delays in crediting refunds to the customer’s account, as this process is managed by the respective bank or payment gateway.

NOTE:
If the returned product does not meet our return conditions, we reserve the right to deny a replacement or refund and withhold any payments already made.